ASUS A15 FX506IU stuttering

matushkinlnmatushkinln Level 1
edited October 4 in Others
  1. System: Windows 10 (ver. 2004)
  2. Battery or AC: ?
  3. Model: ASUS A15 FX506IU, Ryzen 7 4800H, 1660Ti, 16gb RAM 3200 Hz, 512gb NVMe SSD
  4. Frequency of occurrence: every 1-6 hours
  5. Reset OS: ?
  6. Screenshot or video: Haven't

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Detailed description:

Hi, i have a gaming laptop ASUS TUF A15 FX506IU (Ryzen 7 4800H, 1660Ti, 16gb RAM 3200 Hz, 512gb NVMe SSD)

In a random time moment (about every 1-6 hours) my system is a stuttering on 1-2 seconds. It may be in windows, in games (whatever). Is a huge fps drop (from 144 to 4-5 fps) and audio stutter.

With the LatencyMon program, I noticed that response delays increase when the wireless is on or when something is downloading. If you disable the WLAN adapter through the device manager, then the delays decrease and no longer jump, but I'm not sure if my problem is related to delays. It’s just the only thing wrong with the computer that I’ve found.

I ask for help with this. If the problem is not software and widespread, then why does ASUS not withdraw this model from the market? And is there a chance that changing the laptop to a new similar one will get rid of the same problem? Of course, if the problem is in the software, then I think it is not difficult to fix it with your help. Thank.

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