Black crush and multiple finger touch not working problem

kp2381995kp2381995 Level 1
edited September 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: rog 3
  2. Firmware Version: 17.0823.2007.47
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: every time
  5. APP Name & APP Version (If your issue relates to the app): for everything

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I am facing black crush problem while playing any video from phone gallary, even while seeing any photo .


Also facing problem of multiple finger touch is not working properly while playing pubg.


Comments

  • Hi, for black crush we are already working on it.

    For Multi touch can you try this:

    Settings => Advanced => Screenshot => 3 finger screenshot check if its enable. If enabled, disable the same and see if the multi touch issue disappears or gets better. 

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