ROG 3 not charging

sunnyxsteven2sunnyxsteven2 Level 1
edited September 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • Hi @sunnyxsteven2 ,

    Please provide some more information:

    1. Is the phone not charging? Is it completely dead?
    2. Is the charger not working? Have you tried a different charger or used the same charger with a different phone?
    3. What's your current firmware version?
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