My asus phone 2 is auto restarting 5 to 6 times in a raw while playing pubg . While i dont have any issue while using any other app
Kindly help asap
Can someone please help . Is there any fix for it
Because you have already narrowed itbto just PUBG, I would reinstall PUBG and use the lowest graphic settings and see if your situation improves. Do post back on the results.
If the issue still presist, I would then try factory reset.
If all fails, you would probably get asked to visit your local service centre.
Tried it before also but still not working there is no point of paying this much money if I had to play in low graphics
@Titan_ASUS can you please help me with this
Of course paying this much money, you shouldn't expect to play low graphics. It is only to diagnose the problem to see where the problem is at.
In the notification bar, do you see anything that says PUBG have been terminated by PowerMaster?
No notification even I tried other games also but it is happening with pubg only
Same issue for me also,,,,
This was the first time I bought ASUS and will be last time as well .there is no point of wasting this much money in brand which can't fix bugs on time
If PUBG is auto shutting down:
Can you go to Settings - Battery - Press on Detect battery-draining apps. Do you have Detect & stop on?
If your phone is shutting down:
Take PUBG out of Armoury Crate and see if that prevents the phone from restarting?
By the way, is this happening while you're playing? How long does it take for it to happen? Does your phone heat up to temperature range that you could let us know?
thanks for posting solution my asus phone charged and played pubg well my problem was solved
Even I'm also facing same problem plz someone help me
@sidd.up43 I haven't heard anything further after my last post and it seem to have fixed @jasmeen issue.
@kishor271993 have you tried what I have stated 2 post up? Also, please answer the question in that post too.
No still same issue with me but occurance has reduced bit
Just got fota update, so far so good,
Temperature is better,
No more frame drop when playing pubg,
After the updating it today it became worse .. I don't know what the hell asus is doing .. they can't fix it very shameful to have this phone can't use it in public now
Are you getting constant high CPU usage and also temperature is high?
If so, I would give this posts a trawl through to see which one works best for you:
Only temporary until Google manages to fix Play Services and Play Store. If you need help, just ask in that post.
Still not sure if it can help but will try definitely also do you have any other recommendations
Nothing is working still my system is powering off like anything
I am so much frustrated now I can't play game for even 30 min continuously .. its s better I should file complaint in consumer court as this is global issue and asus is not even bothered to fix it .. asus don't even care about its customers wasting such amount of money to get garbage is seriously pointless ... If anyone else have same issue I will recommend to file a case in consumer court against asus regarding this bad quality product ... Gaming phone which is not capable of running even single same without restart. ..... Everyone please file case against asus as they are not going to fix it
Sorry, I don't have other suggestions at the moment but the last few things which get said are: