Bluetooth headsets not supported by ICE Audio Wizard

dk_gautam

1. System: ASUS Vivobook 15 (windows 10 64 bit)
2. Battery or AC:
3. Model: X509FA
4. Frequency of occurrence:
5. Reset OS:
6. Screenshot or video: Bottom right corner of the screenshot

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Detailed description：The Audio Wizard application is not supporting my bluetooth headsets. Because of this I am unable to tweak the sound and enjoy it at its maximum best. Kindly suggest possible solution or any other alternative application. Thank you.

Blake_ASUS

Hello dk_gautam,

So the Audio Wizard is working fine with built in speaker and audio jack?

Which brand and model is your bluetooth headset?

Thank you.

dk_gautam

Yes AudioWizard is working fine with built in speaker and audio jack.

OnePlus Bullets Wireless Z - Bluetooth headsets.

Thank you.

Blake_ASUS

Hello dk_gautam,

Thank you for your feedback.

I have consulted our technical support for more information about this.

Blake_ASUS

Hello dk_gautam,

I'm sorry that Audio Wizard is not supported by any bluetooth headsets.

Thank you.

dk_gautam

Oh OK.

Thank you.