Bug
Akash Gupta
Level 4
Please tell us some basic information before asking for help:
- Model Name: Asus rog 2 global
- Firmware Version:latest
- Rooted or not:not
- Frequency of Occurrence:Sometime
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I am shocked to see how asus is not replying to my google assistant problem and that problem is still there i am facing a new problem with refresh rate of my phone! I cannot change it as the option is grayed out. I have seen that the same bug was in rog 3 and they fixed it but no fixes in rog 2??? It seems we won't be receiving any fixes or updates or new features anymore.
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Comments
You might have an application running in the background which is keeping you from changing the refresh rate. A simple restart should fix your problem, but if it doesn't we can log your device if you're up for it.
I JUST SAID THAT ROG 3 HAD SAME ISSUE FIXED IN AN UPDATE HENCE ITS A BUG
Look at this
I dont have any background application running that is blocking it and i dont want to restart everytime it happens. Just fix it and stop being lazy pls asus. It was a bug in rog 3 too fixed in last 2 updates. Fix it for rog 2 too.
@Akash Gupta Can you at least confirm if you can toggle the refresh rate again after restarting the device?
Yes, after restarting it works fine.
@Akash Gupta Thanks. I'm sending you instructions on how to log your device if it happens again.