Fingerprint sensor issue.

Vru26Vru26 Level 2
edited September 2020 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: 6z
  2. Firmware Version: Latest Firmware with Latest security patch.
  3. Rooted or not: No

After updating to the latest security update, I have started facing issues with fingerprint sensor. Earlier it used to stop working sometimes but today it seems to have stopped working completely.

Can't unlock or swipe down to access the notification drawer nor can I add new fingerprints via the settings.

There's no vibration feedback from the sensor either. So is this a sensor issue or some software bug?


This discussion has been closed.