Please tell us some basic information before asking for help:
- Model Name: Zenfone 6Z
- Firmware Version:
- Rooted or not: Not
- Frequency of Occurrence: This is the first time
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
The charging indicates single + symbol while charging and shows fast charging. What is the problem?