Screen becomes black during gameplay

ad.sinha19ad.sinha19 Level 1
edited September 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name:Asus rog 2
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app): Pubgm

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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 while I'm playing ping,as soon as temperature touches 40° the screen becomes totally black but the game is running as I can hear the sound of the game with this black screen & this happens again and again,because of this I'm unable to play pubgm from last 5days.could you help us?? Is this android 10 software/hardware problem?? If this is a software problem then please fix this issue as soon as possible

Comments

  • Similar cases to what you are describing have proven to be hardware related, which means you need to contact your local service center about a repair. @ad.sinha19

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