Screen becomes black during gameplay

ad.sinha19ad.sinha19 Level 1
edited September 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name:Asus rog 2
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app): Pubgm

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


 while I'm playing ping,as soon as temperature touches 40° the screen becomes totally black but the game is running as I can hear the sound of the game with this black screen & this happens again and again,because of this I'm unable to play pubgm from last 5days.could you help us?? Is this android 10 software/hardware problem?? If this is a software problem then please fix this issue as soon as possible


  • Similar cases to what you are describing have proven to be hardware related, which means you need to contact your local service center about a repair. @ad.sinha19

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