Charging and data transfer issue

raju.cybertecraju.cybertec Level 1
edited September 2020 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: asus 6z
  2. Firmware Version:
  3. Rooted or not:No
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi,

I am Using asus 6z from March 20,

I am facing issue in charging. When I plugin type -c cable from one side then it's showing only charging not fast charging and from same side when I connect to pc for data transfer then pc not detectect mobile.

When I plugin reverse side data cable in mobile then pc detected my mobile and also when I charging mobile from same side then it's fast charging phone.

Main concern is fast charging and data transfer working from one side only.

I changed cable but issue not resolved.

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