Otg pendrive not working

Man ofMan of Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:asus zenfone max pro m2
  2. Firmware Version:
  3. Rooted or not: no
  4. Latest updated version

=======================================Earlier the otg pendrive used

to work fine but now only pop up that comes is of reverse charging and no notification regarding usb connected and I am not able to locate external stirage in file manager as well (the pendrive and otg are fine as I tested them in another device )

Also I tried connecting a mouse using otg it also works but not the pendrive

Am I the only one facing this issue

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