ROG Zephyrus GA401I Will Not Turn On

edited September 2020 in Others
  1. System: ROG Zephyrus
  2. Battery or AC: Both
  3. Model: GA401I
  4. Frequency of occurrence: Continuous
  5. Reset OS: Windows 10?
  6. Screenshot or video: Unapplicable


Detailed description:After using the PC last night, I plugged it into the charger and went to bed. Upon waking up this morning and trying to wake the PC, it will not wake and shows no signs of life. Plugging in the charger does not light up the charging indicator, pressing the power button does not turn the PC on. I have tried resetting the BIOS by unplugging the battery and holding down the power button for 60+ seconds, that made no difference either.

I've only had this PC for a little over a month, and while I really like the machine, it's disappointing that it seems to have died. Is there anything else that I can try to bring it back to life? I also cannot easily back up the data on the machine as it will not boot, so if I have to send it in for repairs and they wipe my data... :(

Please help!


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