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Belkin Cable not working for file transfer

pragam21
Star III
Please tell us some basic information before asking for help:
Model Name: Zenfone 6
Firmware Version:
Rooted or not: Not Rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My original charging cable was not working properly so I had replaced it with Belkin Playa USB C cable. But when connecting to the laptop, it is just charging but there's no option for file transfer.
I have also checked with Mi A1 cable and it had the same issue. But the OnePlus Cable was working fine.
@Anders_ASUS Can you please suggest here.
1 REPLY 1

victor010
Zen Master III
Hi, if you want to use all the functionalities, we'd request you to use the original cable only. Thank you.