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Numberpad or sheet xpert touch messes up

hosnykassalyhosnykassaly Level 1
edited September 2020 in ZenBook
  1. System: Windows 10
  2. Battery or AC:
  3. Model: ux434fac
  4. Frequency of occurrence: frequently
  5. Reset OS:
  6. Screenshot or video:

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Detailed description：everytime I use number pad or sheet xpert on screen pad 2.0 when I input numbers it flicks, so when I input for example 1.34 to find it 1/34, while the "." on the keypad is far from"/", and this is just an example as it happens with different buttons too.

I updated all drivers and still the same issue

I bought this laptop 2 weeks ago, and ever since it is happening.

It is happening less after I updated all the drivers but it is still there

Comments

  • Blake_ASUSBlake_ASUS mod

    Hello hosnykassaly,

    May you check if your BIOS is up to date as well?

    And may I have a video of the issue?

    Thank you so much.

This discussion has been closed.