ZenPad 8!0 8 Model 240 Firmware Android 6.0. Flickering non stop

2yktan2yktan Level 1
edited October 1 in Others

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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ZenPad 8!0 8

Model 240

Firmware

Android 6.0.


Flickering non stop

Comments

  • 2yktan2yktan Level 1

    This pad is not rooted,And tthe flickering starts when thec pad is turn on.

  • 2yktan2yktan Level 1

    last check for update 8/20/20

    build no MMB29M.WW_P024-V5.7.2-20160929

    ANDROID VER 6.0.1

    SOFTWARE BUILD WW_V5.7.2-20160929

  • Hi 2yktan

    Thank you for your asking. Has the device ever been fallen or broken before? Also, please try "the Factory Reset" 

    Settings>System>Reset options>Erase all data(factory reset)

    Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

  • 2yktan2yktan Level 1

    the tab have not been damaged or broken.


    and i have tried "factory reset" several times. the result have been the same. is this a hardware or software? because it suddenly just decided to jump then i tried to update the software then reset it without any success. pls advise.

  • Hi 2yktan

    Thank you for your reply. Please try to update your firmware to the latest version. If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/

    If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs

This discussion has been closed.