HELP: I'm locked out of my device bc PIN is not recognized... Risk of data loss after 4 more attempt
Please tell us some basic information before asking for help:
- Model Name: Zenfone 5Z
- Firmware Version:
- Rooted or not:
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
It seems that either I am not putting the correct PIN or my device doesn't recognize my correct PIN ( I tried many different ones, and I 'm sure that it should have unlocked by now), so I'm trying to find a way to unlock my phone without losing data through a hard reset..
An idea is to use the Google Device manager and set a new lock PIN, but my device is locked and not connected to WI-FI..
Is there another way to bypass the device PIN lock?? It's really a shame and frustrating experience that this might happen..
Any help is really appreciated!