New ASUS laptop purchased HDD connector kit not received.

sbhjtmkhrjisbhjtmkhrji Level 1
edited September 2020 in VivoBook
  1. System: ASUS vivo notebook 15
  2. Battery or AC: BATTERY
  3. Model: M509DA-EJ740T
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:


Detailed description:

Purchased a new laptop yesterday M509DA-EJ740T but HDD connector kit not received. Now neither ASUS service center nor customer support has any idea where I can get or purchase the HDD connector kit. Service center said now ASUS is not providing HDD connector kit with laptops. ASUS is harassing the customer this way.

I need HDD connector kit to attach hard disk(Not available anywhere). Requesting urgent help.


Subhajit Mukherjee

+91 7980178907


  • Hello Subhajit,

    If your device only comes with the SSD, then it does not have the HDD connector kit.

    Thank you.

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