ASUS Zenfone 2 (z008) Bootloader Unlock Tool not working

ronkwanronkwan Level 1
edited October 2020 in Others

When I try to unlock the bootloader of my ASUS Zenfone 2 (z008), I always get "An unkown error occurs, which may be a network connection error." Please help.

  1. Model Name: ASUS Zenfone 2 (z008)
  2. Firmware Version:
  3. Rooted or not: Not
  4. Frequency of Occurrence: Every time
  5. APP Name & APP Version : "Unlock Device Tool"


  • No support staffs here? It's a simple question.

  • There are a lot of complains about this issue, damn

  • I am NOT going to buy another product from ASUS ! NEVER!

  • Yeah, me neither

  • even the buggy x86 <-> arm "binary translation" on this Zenfone 2 which makes a lot of apps (including a few important ones from my banks) stop working, i never complained. cause i know this is what i signed up for.

    but this is something else and they don't even care to drop me a line of "under investigation" reply.

    i am done with asus,

    and so should you.


  • edited August 2020

    Hi friends

    The issue of unlock tool for model like ZE620KL, ZS620KL, ZB602KL or the models which still under maintenance were all fixed by last week. I already forwarded your information last week, yet I haven't received any update information for ZE550ML. We will keep you updated and your consideration will be very much appreciated.

  • christine the mod from ASUS,

    5 years, so? what are you insinuating? i am not a loyal customer? or iPhone 6S which was released 6 months after Zenfone 2 is more superior? 6S is still receiving latest iOS 13.6.1 update and will continue for at lease another year or so (iOS 14), your zenfone 2?

    can your zenfone 2 run android 7? android 8? android 9? android 10?

    "I already forwarded your information last week, yet I haven't received any update information for ZE550ML" is this my problem? or you want me to fix your internal communication problems? why should i? you are paid to do a job, so do it!

    think before your write.

  • Hi friends

    For ZE550ML, there will no longer have any maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.

  • ane cristineane cristine Level 1
    edited September 2020

    Na minha última atualização, do zenfone 2 laser, desinstalou o play store. Preciso de ajuda, muitos outros aplicativos não estão funcionando

This discussion has been closed.