en Expand for more options.
Announcement Phone Community Laptop Community

ASUS Zenfone 2 (z008) Bootloader Unlock Tool not working

ronkwanronkwan Level 1
edited October 2020 in Others

When I try to unlock the bootloader of my ASUS Zenfone 2 (z008), I always get "An unkown error occurs, which may be a network connection error." Please help.


  1. Model Name: ASUS Zenfone 2 (z008)
  2. Firmware Version: 4.21.40.311
  3. Rooted or not: Not
  4. Frequency of Occurrence: Every time
  5. APP Name & APP Version : "Unlock Device Tool" 9.0.0.2


· Share on Twitter

Comments

  • ronkwanronkwan Level 1

    No support staffs here? It's a simple question.

    · Share on Twitter
  • vtrguimaraesvtrguimaraes Level 1

    There are a lot of complains about this issue, damn

    · Share on Twitter
  • ronkwanronkwan Level 1

    I am NOT going to buy another product from ASUS ! NEVER!

    · Share on Twitter
  • vtrguimaraesvtrguimaraes Level 1

    Yeah, me neither

    · Share on Twitter
  • ronkwanronkwan Level 1

    even the buggy x86 <-> arm "binary translation" on this Zenfone 2 which makes a lot of apps (including a few important ones from my banks) stop working, i never complained. cause i know this is what i signed up for.

    but this is something else and they don't even care to drop me a line of "under investigation" reply.

    i am done with asus,

    and so should you.


    sayonara~

    · Share on Twitter
  • Christine_ASUSChristine_ASUS mod
    edited August 2020

    Hi friends

    The issue of unlock tool for model like ZE620KL, ZS620KL, ZB602KL or the models which still under maintenance were all fixed by last week. I already forwarded your information last week, yet I haven't received any update information for ZE550ML. We will keep you updated and your consideration will be very much appreciated.

    · Share on Twitter
  • ronkwanronkwan Level 1

    christine the mod from ASUS,


    5 years, so? what are you insinuating? i am not a loyal customer? or iPhone 6S which was released 6 months after Zenfone 2 is more superior? 6S is still receiving latest iOS 13.6.1 update and will continue for at lease another year or so (iOS 14), your zenfone 2?


    can your zenfone 2 run android 7? android 8? android 9? android 10?


    "I already forwarded your information last week, yet I haven't received any update information for ZE550ML" is this my problem? or you want me to fix your internal communication problems? why should i? you are paid to do a job, so do it!


    think before your write.

    · Share on Twitter
  • Christine_ASUSChristine_ASUS mod

    Hi friends

    For ZE550ML, there will no longer have any maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.

    · Share on Twitter
  • ane cristineane cristine Level 1
    edited September 2020

    Na minha última atualização, do zenfone 2 laser, desinstalou o play store. Preciso de ajuda, muitos outros aplicativos não estão funcionando

    · Share on Twitter
This discussion has been closed.