Phone is overheating and continue restarting

edited September 2020 in Others

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 2 Laser ZE550KL
  2. Firmware Version:
  3. Rooted or not: not
  4. Frequency of Occurrence: regularly
  5. APP Name & APP Version (If your issue relates to the app): any app who require internet

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


My phone is overheating within one minute and restarting regularly when i use Internet on web browser or anyone app who have required internet. i had factory reset many times my phone but problem is not solve.


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