Bluetooth auto disconnect issue

jeswin83jeswin83 Level 1
edited September 2020 in ZenFone Max Pro Series

Hello Folks,

I am using max pro m1 and i recently bought boult audio airbass powerbuds when i am connected to my earbuds and talking to someone over a call the earbuds auto disconnects after sometime and again gets connected to my phone and this goes on and it's pretty frustrating. This is happening mainly when the screen goes off. I am using 084 update on my 6gb model right now and i still haven't rooted my phone.

Any boult earbud users here can help me in a better way.

Appreciate your comments.

Thank you.

Comments

  • Hi there, we'd request you to follow the below steps:

    1. Try to Pair and repair.

    2. Kindly use the same earbuds with a different phone and see if the issue exists.

    3. We'd request you to factory reset your phone after

    taking a full backup : https://www.asus.com/support/FAQ/1006346/

    4 . Also, kindly check with the manufacturer if the issue is with the earbuds.

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