Rog phone 2 Sreen Blackout while gaiming

bhallameetbhallameet Level 1
edited September 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: Rog Phone 2
  2. Firmware Version:Andriod 9/10
  3. Rooted or not:not rooted
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


1st Had issue with side charging port

after submitting for a day got mother board replaced

Same day of receiving my phone after repair I was facing screen black out while playing games ...

again after submitting got software reset and was informed don’t update to android 10 there are lots of bugs as per service centre guys

Was still facing same issue after submitting for a day again got a screen replacement

and no luck today I have again submitted my phone to service center

in total had 5 total trip to service center

Detail of service center

Asus Service Centre Pune

My contact Tanmit (same name was given for job order case detail was)

Pls look at my case


  • He shouldn't have told to not update to A10 because it isn't true.

    My guess is that something is wrong with your new motherboard since they have already swapped your display.

    I hope it gets fixed this time. Sorry about all the bad luck

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