Googles assistant doesn't work or respond to "Hey Google" when playing music.

Pratik DesaiPratik Desai Level 1
edited September 2020 in ZenFone 6

  1. Model Name:Asus 6z
  2. Firmware Version:QP1A.190711.005.WW_Phone-17.1810.2008.171
  3. Rooted or not:No
  4. Frequency of Occurrence:Always
  5. Google assistant doesn't respond to "hey google" when playing music. It respond only when the music volume level is below 10 and anywhere above that, it doesn't respond.


  • Google assistant doesn't respond to "hey google" when i am playing music. It responds when the music volume is anywhere below 10 and above that it doesn't respond.

  •  Hi there, thank you for highlighting the same. We have made a note of the feedback and will check it with the relevant team.

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