Zenbook 15 screenpad not working

luke2397luke2397 Level 1
edited September 2020 in ZenBook
  1. System: Zenbook 15 UX534
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS: Yes
  6. Screenshot or video:

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Detailed description:I bought the Zenbook 15 UX534 with the screenpad but I cannot get it to work. It works fine as a second screen but the apps and features don't show up. I've downloaded the apps from the windows store that Asus told me to get, when I press F6 all it does it disable the touchpad completely.


Any help would be great as I would like to know if I have a faulty system and need to return it


Thanks

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