NOW MY ROG PHONE 2 LIKE POTATO PHONE, AUTO SHUT OFF, AUTO RESTART, AND VERRY LAGG!

AbiiAbii Level 1
edited September 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Same here, mostly during gaming

  • Experiencing the very same problem.

  • Same here and I'm not surprised. Even when there was no ROG 3, the software support was very slow. And now when ROG 3 is in market, the attitude from Asus you can expect like - " Who are you? What is ROG 2 ? Did we had any device like that?" So, enjoy your potato phones guys.

  • When you have a ROG Phone 2 that restarts, crashes and so on, there's only one thing you can try before sending for repair and that is a factory reset.

    This is not a software issue. It it was, then we would have fixed it.

    I'm saying factory reset because it might help some users who have managed to trigger some unique bug. But for most users, it's needed to send in for repair

This discussion has been closed.