zenbook pro duo UX581. will not truly sleep
dapster600
Level 1
- System: Win 10
- Battery or AC: both
- Model: ux581
- Frequency of occurrence: all the time
- Reset OS: no, seems extreme for this
- Screenshot or video: nope, but imagine a computer sleeping but really not
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Detailed description：when I put the computer in sleep mode, the fan still runs and the usb ports still put out power. like I have a laptop stand with built in fan connect via usb to laptop for power. in sleep mode the laptop stand fan still runs...why?
how do I truly put the ux581 into sleep mode? (currently I just hit the power button and choose sleep...)
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Comments
Hello dapster600,
May you double check if you are having the latest BIOS and ASUS System Control Interface V2 driver?
Thank you.
Yes,
I went through the site making sure I had the latest for my device
I got the laptop on bios 307, I did the bios upgrade to 308
I'm on latest windows, the 2004 version I believe
Hello dapster600,
Please kindly rollback to 1909 and
the ASUS System Control Interface V2 driver version is V2.2.25.0 for sure?
Thank you.
is ux581 not ready for 2004?
and yes I'm on latest interface V2
Hello dapster600,
2004 is not fully ready yet ...
may you check if you rollback to 1909, does the issue still happen?
Thank you.
Seems to me that this is due to modern standby. All sleep modes (except for hybrinaton) have been converted by microsoft to the modern standby mode that keeps USB ports running and runs certain computational operations such as recieving emails.
Going to a deeper sleep mode is currently only possible by setting the computer to hybrinate.
okay, but I can't go back. I'm beyond the 10 day limit. I would have to do a fresh install. I may try that. what other issues you know are related to 2004? the menu button on my screenpad disappears after an hour or so, and outlook crashes semi-often. I will try to get around to doing a fresh install, and doing all updates up to but before 2004, and see how it goes.
Do you by any chance know when ASUS will come out with some updates so Zenbook pro duo will work with 2004?
hmmm okay. I do have my older ROG. will see if this happens. I only used to have a external illuminated keyboard hooked up via usb which would go off when I close the lid (sleep action). the only thing is that sleep mode should be LIGHT operation. the zenbook will still be hot and the internal fan is blowing sometimes. never expected fan operation in sleep mode
Hello dapster600,
Please refer to below announcement from Microsoft
since 2004 is still debuging, we would not confirmed anything at this moment,
but we have been collecting feedback like this thread for record.
Thank you.
Older computers may not have modern standby enabled, newer zenbooks do. I was also supprised when I switched to my current computer and realized it can't go into normal sleep mode.