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New 0.84 update takes longgggg time to charge

jayeshkedarmailjayeshkedarmail Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Asus zenfone max pro m1
  2. Firmware Version:0.84
  3. Rooted or not:not
  4. Frequency of Occurrence:Every time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Battery charging time is taking like 4 hours my fast charging is gone

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Comments

  • victor0_ASUSvictor0_ASUS mod

    Hi there, in order to help you kindly help us with the following details:

    1. Kindly let us know the Charging time taken from 0 - 100%.

    2. What's the charging time difference between the current & previous update.

    3. Try another charger & let us know if there is any difference.

    4. Use the ASUS charger on a different phone & let us know the difference.

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  • jayeshkedarmailjayeshkedarmail Level 1

    Hi thanks for replying

    I'm using the original charger of Asus zenfone max pro m1

    But there's huge difference seen in charging time

    Before update it use to charge from 0-100% in 2 hours 30mins

    But now it's taking more than 3 and hours and sometimes 4 hours

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