Notification bar, Apps not responding, Touch screen, Notification Icons
AJ1
Level 3
Hi Team,
I have observed new issue on Zenfonne Max Pro M1. Notification bar is not coming down when trying to pull & sometimes apps are not responding. Is this touch screen issue when trying to pull down notification bar & that is there any bug due to which apps are not responding. Attaching a SS. Also, when i'm turning on mobile net /
WIFI, the icons are not showing in status bar but sometimes shows a notification dot even notifications are not there. Please resolve this issue
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Comments
Hi there, let us know the firmware version of the device, the latest version is Version WW-16.2017.2007.084, the update the device if you have not already and see if the issue persists.
If the issues persist after the update, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue
factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/
i have 084 version & after formatting same issue persisting
I'm still facing issue after formatting & updated to 087 version. Could you please let me know the resolution for this.
There Is No Solution Asus In the search of new bugs From Last two months I am saying to each and every person and moderator. I am facing Touch Sensitivity Issue, Many time Touch Stop Responding I uploaded video also but till no any solution what the hell they are doing we don't know
Then what is the use of using the mobile