I have lost my connectivity when I have update my phone

roy.dipak97531

Please tell us some basic information before asking for help:

1. Model Name:ASUS_X00PD
2. Firmware Version:
3. Rooted or not:
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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roy.dipak97531

https://zentalk.asus.com/en/discussion/33351/i-have-lost-my-connectivity-when-i-have-update-my-phone

Pls help...

victor010

Hi, we'd request you follow the below steps:

1. Clear system cache.

2. Try the same under safe mode:

Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

3. If still you face the issue

factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/

4. Last option would be to visit the service center to have

a check. Locate here: https://www.asus.com/in/support/Service-Center/India