Freezing,Black screen,automatically restarting ASUS ROG PHONE 2

justinakhilak47justinakhilak47 Level 1
edited September 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: ASUS ROG PHONE 2
  2. Firmware Version: 17.0240.2007.27(manually updated)
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: 8-12 times
  5. APP Name & APP Version (If your issue relates to the app):PUBG MOBILE, ASPHALT 9,KINE MASTER, while charging, MICROSOFT teams, while running multiple apps in the background.
  6. Kindly plz Check this one 🙏I recorded my problem and uploaded in twitter ASUS responsed and suggested to visit there service center https://twitter.com/Justinakhilak47/status/1271063019737378816?s=19
  7. ASUS service center in HYDERABAD they are not providing the contact number and the location in the Google maps were wrong and the reviews are WORST ever ASUS won't giving a single hope to fix this problem 1)https://maps.https://maps.app.goo.gl/W88m4GNwrteSAMbb8app.goo.gl/UVHzEhPrUFe13uKx9 2)https://maps.app.goo.gl/W88m4GNwrteSAMbb8
  8. MAJOR PROBLEM it's corona here how can I travel ??

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Hey, sorry to hear about this.

    Be rest assured. Check your PM and share the requested details.

  • I have the same problem ... pls suggest me some solution... @ARP_ASUS

  • I have problem like when I put charge to my mobile(Asus ROG Phone 2) it get black screen & switch off, in a few minutes. I reached the service center and they repaired. For few days i have no issues and now i am having the same problem! 

    I don't know what to do now please help

    @ARP_ASUS

This discussion has been closed.