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Freezing,Black screen,automatically restarting ASUS ROG PHONE 2

justinakhilak47
Star II
Please tell us some basic information before asking for help:
Model Name: ASUS ROG PHONE 2
Firmware Version: 17.0240.2007.27(manually updated)
Rooted or not: Not rooted
Frequency of Occurrence: 8-12 times
APP Name & APP Version (If your issue relates to the app):PUBG MOBILE, ASPHALT 9,KINE MASTER, while charging, MICROSOFT teams, while running multiple apps in the background.
Kindly plz Check this one 🙏I recorded my problem and uploaded in twitter ASUS responsed and suggested to visit there service center https://twitter.com/Justinakhilak47/status/1271063019737378816?s=19
ASUS service center in HYDERABAD they are not providing the contact number and the location in the Google maps were wrong and the reviews are WORST ever ASUS won't giving a single hope to fix this problem 1)https://maps.https://maps.app.goo.gl/W88m4GNwrteSAMbb8app.goo.gl/UVHzEhPrUFe13uKx9 2)https://maps.app.goo.gl/W88m4GNwrteSAMbb8
MAJOR PROBLEM it's corona here how can I travel ??
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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3 REPLIES 3

ARP_ASUS
Community Legend II
Hey, sorry to hear about this.
Be rest assured. Check your PM and share the requested details.

ZT-bbfd7fcc
Star I
I have the same problem ... pls suggest me some solution... @ARP_ASUS

kirankumar17897
Star III
I have problem like when I put charge to my mobile(Asus ROG Phone 2) it get black screen & switch off, in a few minutes. I reached the service center and they repaired. For few days i have no issues and now i am having the same problem! 
I don't know what to do now please help
@ARP_ASUS