Audio issue

shashikanth

Please tell us some basic information before asking for help:

Hi am facing issue with in call audio for the default calling app and other IM calling apps (zoom, WhatsApp etc).

The audio is very low for calls (regulae and VoIP). I cannot hear the other person's voice in phone speakers as well. It suddenly gets normal for a brief period and again becomes low. I have checked all audio settings and I couldn't find anything abnormal there.

Any fix for this?

Thank you.

1. Model Name: Asus ROG Phone 3
2. Firmware Version: Android 10
3. Rooted or not: No
4. Frequency of Occurrence: Often
5. APP Name & APP Version (If your issue relates to the app): calling and IM appz

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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CH_ASUS

Hi can you also include your current firmware version on the device?

You can find it by going into Settings -> System -> About

look for "Software information" row.

Thanks!

Anders_ASUS

I'm closing this thread since there has been no response