English Expand for more options.
Announcement Phone Community Laptop Community

Audio issue

shashikanthshashikanth Level 1
edited September 2020 in ROG Phone 3

Please tell us some basic information before asking for help:


Hi am facing issue with in call audio for the default calling app and other IM calling apps (zoom, WhatsApp etc).


The audio is very low for calls (regulae and VoIP). I cannot hear the other person's voice in phone speakers as well. It suddenly gets normal for a brief period and again becomes low. I have checked all audio settings and I couldn't find anything abnormal there.


Any fix for this?


Thank you.

  1. Model Name: Asus ROG Phone 3
  2. Firmware Version: Android 10
  3. Rooted or not: No
  4. Frequency of Occurrence: Often
  5. APP Name & APP Version (If your issue relates to the app): calling and IM appz

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Comments

  • CH_ASUSCH_ASUS admin
    edited August 2020

    Hi can you also include your current firmware version on the device?


    You can find it by going into Settings -> System -> About

    look for "Software information" row.


    Thanks!

  • Anders_ASUSAnders_ASUS mod

    I'm closing this thread since there has been no response

This discussion has been closed.