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always showing charging connected device via usb

abhiopjitabhiopjit Level 1
edited September 2020 in ROG Phone 2

my phone always shows charging connected device via usb even when no usb is connected. this notification does not go even after restart.

Screenshot_20200809-234415170.jpg
Screenshot_20200809-234430441.jpg


Comments

  • ARP_ASUSARP_ASUS mod

    Hi try the below:

    1. Re-plug the cable and unplug, see if the notification disappear
    2. Try blowing gently around the Type C port for any dust particle
    3. Check under safe mode - Hold power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
    4. Factory reset would be helpful
    5. Last would be to visit the nearest service center, I feel above steps should make the icon disappear .

    Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.

    https://www.asus.com/in/support/service-center/india

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