zenfone 5z last firmware upgrade fail

Please tell us some basic information before asking for help:
- Model Name: Asus zenfone 5z
- how to fix this issue : last firmware upgrade fail.
========================================
0
This discussion has been closed.
Comments
this is the error. what do i need to do to fix this?
Please provide some more information about how did you get this error?
Hi Vhic
Thank you for your asking. Are you asking about how to manual update in Recovery Mode *Apply update from microSD card? Kindly try some stay-at-home troubleshooting tips below:
1. Try to download the firmware file again to ensure that the file is downloaded completely.
2. Try the steps: Apply update from microSD card>the firmware file>Wipe date/factory reset>Wipe cache partition
If the situation remains the same, please provide me your current firmware version and preferred firmware version. Thank you.