Ram Consumption and background apps!

RangzenRangzen Level 2
edited September 2020 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: Asus ZenFone 6
  2. Firmware Version: .165
  3. Rooted or not: Not Rooted
  4. Frequency of Occurrence: Frequently
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi there,

The current build .165 unlike before consumes lot of RAM close to 4 gb - without even using much - with several apps running in the background.

I have to manually clean it to use YouTube and other apps.

Any workaround to fix that?

Comments

  • bravebrave Level 1

    Its totally ok. Do not watch neither clean ram. System does both for you in much better way. Do not be neurotic. Enjoy your phone and apps on it ;)

  • Hi, we'd request you follow the below steps:

    1 . Ram management - there should always be adequate RAM available if the device needs to work flawlessly

    2. Restart whenever you face this issue

    3. Restart the device in safe mode – i. Power button hold for 2 seconds, ii. tap on the power off message which pops up on the screen, hold for few seconds it will give you an option to boot in safe mode.

    4. Also, check if your device is on the latest software version <Firmware version mention> if not already updated

    5. If nothing work you can back up your phone & factory reset your device.

    6 . Last option would be to visit the service center to have

    a check. Locate here: https://www.asus.com/in/support/Service-Center/India

This discussion has been closed.