Speaker issue and no sound in headset

Hi, I am facing issue in listening to the conversation in speaker mode as there is no sound and also when connecting the headset, we cannot hear sound. After restarting i can hear the sound
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Hi vlsimujtaba,
Could you let us know your ZenFone model and firmware version? Settings > About phone > Build number.
Please tell us what app you're using when this behavior appeared. Thanks 🙂