Wifi error can't ON

fahmiidfahmiid Level 1


  1. Model Name: Asus Zenfone C Z007
  2. Firmware Version: 4.11.40.179
  3. Rooted or not: NOT

When turning on WiFi is set up a few seconds then directly off itself, already restarted and on/off WiFi times still can not.

Comments

  • Hi fahmiid

    Thank you for your asking. Kindly try some stay-at-home troubleshooting tips below:

    1. Please try reset Network: Settings>System>Reset options>Reset Wi-Fi, mobile & Bluetooth

    2. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.

    # How to enter and exit "Safe Mode"

    https://www.asus.com/support/FAQ/1005163/

    3. Also, please try "the Factory Reset" 

    Settings>System>Reset options>Erase all data(factory reset)

    Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.


    If the situation remain the same, please try SMMI test 

    Calculator> type ".12345+=">SMMI TEST>Single Test>Wi-Fi Test

    If any of the SMMI tests fails, kindly bring your device to the nearest ASUS repair center for device checking: https://www.asus.com/support/Service-Center-All-Countries/

    If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs

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