Asus 6z headphone icon stuck, not able to take call as mic don't work when headphone icon stuck

akash03149

Please tell us some basic information before asking for help:

1. Model Name:
2. Firmware Version:
3. Rooted or not:
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Model Name: ASUS 6z

Not routed

Screenshot_20200807-001630881 (1).jpg

VS-KR

Restart your phone and see if it changes

ARP_ASUS

Hi try the below:

1. Restart your phone
2. Connect and disconnect earphones again
3. Check if there is dust around the jack, try to clean gently

Let me know if this works.

akash03149

Did cleaning of headphone jack, many times restart and power off phone nothing work, One time I also reset it to factory settings but problem is same

mikaellytexeira

I have the same problem