Charger not recognized and left Air Trigger not working

ankeshanand3ankeshanand3 Level 1
edited September 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name:ASUS ROG phone 2
  2. Firmware Version: WW_16.0631.1910.64_0
  3. Rooted or not: Unrooted
  4. Frequency of Occurrence: All the time
  5. APP Name & APP Version (If your issue relates to the app): Pubg mobile

Basically I am having two Issues and i believe both occur when I am running android 10 on the phone because right now I have downgraded to Android 9 and its working fine,but I want to run Android 10.

1. When I used to plugin the charger( both 18 w and 30w) I would get the notification "charger not recognized" but by reconnecting the charger in one or two try it would start charging. I believe had it been a hardware issue it would have worked fine on Android 9.

2. Right air trigger works fine but the left trigger flickrs as if it receives multiple touch. I have tested for all the possiblities i.e Resting the finger off and on, Changing the pressure level but nothing works,the flicker continues. As of now I havent experienced that in Android 9. Have grown habitutated to the air trigger so its impacting my game performance as well.

I was planning to switch to Rog Phone 3 but not anymore until this issues are resolved. I am a huge fan of Rog Series but my heart wont allow to suggest anyone Rog phones which i used to do earlier with pride.

Request from a loyal Rog supporter. Please get the issues resolved

@Gustav_ASUS

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