Charger not recognized and left Air Trigger not working
ankeshanand3
Level 1
Please tell us some basic information before asking for help:
- Model Name:ASUS ROG phone 2
- Firmware Version: WW_16.0631.1910.64_0
- Rooted or not: Unrooted
- Frequency of Occurrence: All the time
- APP Name & APP Version (If your issue relates to the app): Pubg mobile
Basically I am having two Issues and i believe both occur when I am running android 10 on the phone because right now I have downgraded to Android 9 and its working fine,but I want to run Android 10.
1. When I used to plugin the charger( both 18 w and 30w) I would get the notification "charger not recognized" but by reconnecting the charger in one or two try it would start charging. I believe had it been a hardware issue it would have worked fine on Android 9.
2. Right air trigger works fine but the left trigger flickrs as if it receives multiple touch. I have tested for all the possiblities i.e Resting the finger off and on, Changing the pressure level but nothing works,the flicker continues. As of now I havent experienced that in Android 9. Have grown habitutated to the air trigger so its impacting my game performance as well.
I was planning to switch to Rog Phone 3 but not anymore until this issues are resolved. I am a huge fan of Rog Series but my heart wont allow to suggest anyone Rog phones which i used to do earlier with pride.
Request from a loyal Rog supporter. Please get the issues resolved
Comments
@Gustav_ASUS if you could do something please let me know
Hi, sorry to hear about this.
Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
It could be software but the service center team can check from their end and provide solution accordingly.