having this error, can't unlock the bootloader. its zenfone selfie ZD551KL
After checking with the relevant team, the issue is now under investigation. Due to further processes involving personal information(SN), please check your inbox and reply to the PM for further checking.
any update regarding this issue? because i do have same problem with same phone model too
nope, still waiting... they could just give us an offline unlocker or something at this point, the device is old enough nobody has the warranty active anymore... we don't need all that "communicating with the asus server and logging the unlocked devices for voiding their warranties" process anymore. they could do that for older devices i guess, instead of running a server for it.
For ZD551KL, there will no longer have any maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.
okay then this was my last asus phone. never doing the same mistake again!