my phone is not charging over 0% and service centre asked me to wait till 29

Please tell us some basic information before asking for help:
it did charged 13 % with another charger but now again it does not even charge nor the led is on
- Model Name:Zenfone Max Pro M1 ZB601KL ZB602K.
- Firmware Version: latest updated 10days ago
- Rooted or not: no
- Frequency of Occurrence: first time
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi, please check your inbox for the private message I've sent you, since the further information that we need involves your personal information. Thank you.
Hi All, I'm facing exact same issue. Phone is not powering up, and not charging beyong 0%, we have kids at home who were using mobile for school study due to lockdown and their study will also hamper. Pls pls pls someone help.
hi i just got the charging port changed along with its circut for 400 rs from a local repair shop
Is this working after port change??