Less CPU clock speed

lakshyagupta87

1. System:
2. Battery or AC:
3. Model:
4. Frequency of occurrence:
5. Reset OS:
6. Screenshot or video:

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Detailed description：

My model is ASUS ROG ZEPHYRUS G GA502 , Ryzen 7 3750H with GTX 1660ti max q

frequency of occurrence - Everytime my CPU frequency is stuck at 1700 during turbo mode which makes gaming experience suffer a lot , for about 20-30 fps, in the CPU intensive games. But in windows mode it reaches about 3800s . Isn't Turbo mode supposed to give better Performance ?? I recently bought this laptop for about 8 months. Also i tried to play on windows mode it works fine but reaches scorching temperatures. Help pls! I need to know the real issue before making any further decisions .

RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/32863/less-cpu-clock-speed

turn on high performance mode

Blake_ASUS

Hello lakshyagupta87,

Please kindly provide SN in the PM I send you.

Also, please kindly check if your BIOS, windows, and and Armoury Crate are all up to date?

Thank you.

lakshyagupta87

https://zentalk.asus.com/en/discussion/comment/100849#Comment_100849

It's already on high performance mode of windows settings as well as in the armoury crate

RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/comment/100979#Comment_100979

Use msconfig , enable all cpu cores

lakshyagupta87

https://zentalk.asus.com/en/discussion/comment/100981#Comment_100981

All the 8 cores of CPU are enabled and all are at their max frequency of 1.7GHz on performance and turbo mode

Blake_ASUS

Hello lakshyagupta87,

I have reported this issue.

Will keep you updated.

Thank you.