This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Last update issued (23.10pm; 02 aug), public wifi

FREDdeKRUEGER
Star II
Please tell us some basic information before asking for help:
Model Name: asus x01bda
Firmware Version: pkq1.ww_phone-16.2017.2007.094-20200705
Rooted or not: NOT
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
AFTER LAST UPDATE, I GOT SOME ISSUED ABOUT CANT INTO ANY PUBLIC WIFI AND THEN SHORT TO BLANK, WTF
1 ACCEPTED SOLUTION

Accepted Solutions

FREDdeKRUEGER
Star II
Yes, still stuck on zenfone image but can access to recovery mode.
But unfortunately, i cant back up my data (not using a memory card) with usb cable cos my comp cant detected. Is there a way to able to save data before going to factory reset???

View solution in original post

4 REPLIES 4

FREDdeKRUEGER
Star II
Trying to shutdown and on BUT Im STUCK HERE for 10 minutes?!?!? FUCK OFF!!!

Christine_ASUS
Community Legend II
Hi FREDdeKRUEGER
Thank you for your asking. Kindly mind your tongue so that the forum community will be more willing to assist you.
Does the device still stay in Zenfone image? If it is, please try the following steps to access recovery mode for the Factory Reset:
0. Try to back up your data with USB cable
1. Power off the phone, then keep pressing "volume down key"
2. Press "power key" and stop press " power key" once you feel the vibration. Still keep pressing "volume down key"
3. Stop press "volume down key" once you enter [Android Recovery] Screen
4. Choose "Wipe data/factory reset">"Factory data reset"
5. "Reboot system now"
#Hardware Reset Guide
https://www.asus.com/support/FAQ/1006346/
Please note that once the steps are completed, all data, apps, settings and personal information will be deleted.

If you can perform re-boot, kindly try reset Network: Settings>System>Advanced>Reset options>Reset Wi-Fi, mobile & Bluetooth
Or you may also try "the Factory Reset" 
Settings>System>Advanced>Reset options>Erase all data(factory reset)
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

If you have any further queries, please do not hesitate to contact me.

FREDdeKRUEGER
Star II
Yes, still stuck on zenfone image but can access to recovery mode.
But unfortunately, i cant back up my data (not using a memory card) with usb cable cos my comp cant detected. Is there a way to able to save data before going to factory reset???

sanjayadav20911
Star II
screenshot-20200804-114143.png
Install pixel experience rom it has zero essus