ASUS unlock tool fails because unlock server is down

dejawudejawu Level 1
edited August 2 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 6 ZS630KL
  2. Firmware Version: July 2020 (latest)
  3. Rooted or not: No
  4. Frequency of Occurrence: Every attempt
  5. APP Name & APP Version (If your issue relates to the app): ASUS Unlock Tool

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I'm trying to unlock the bootloader for my Zenfone 6 ZS630KL but the app repeatedly shows a message saying a network error has occurred. I can see from the ADB logcat that the error happens when trying to talk to the unlock server, so I figure the problem must be on ASUS's side.

I have seen other users with this problem were contacted by ASUS support to resolve their issue - could someone from ASUS get in touch with me, or restore the server so the unlock tool will work properly?

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