Please tell us some basic information before asking for help:
Model Name: Zenfone 6 ZS630KL
Firmware Version: July 2020 (latest)
Rooted or not: No
Frequency of Occurrence: Every attempt
APP Name & APP Version (If your issue relates to the app): ASUS Unlock Tool
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I'm trying to unlock the bootloader for my Zenfone 6 ZS630KL but the app repeatedly shows a message saying a network error has occurred. I can see from the ADB logcat that the error happens when trying to talk to the unlock server, so I figure the problem must be on ASUS's side.
I have seen other users with this problem were contacted by ASUS support to resolve their issue - could someone from ASUS get in touch with me, or restore the server so the unlock tool will work properly?
