ScreenPad is not Working

odernishtodernisht Level 1
edited September 2020 in ZenBook
  1. System: Windows 10 x64
  2. Battery or AC: Both
  3. Model: UX450FD
  4. Frequency of occurrence: Always
  5. Reset OS: Yes - Win10 x64 10.0.19041
  6. Screenshot or video:

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Detailed description:

hi,

i reinstalled the operating system with a usb stick.

now the screenpad doesn't work anymore.

I can switch it to the second display mode with win + P

when i press f6 the mode is missing.

I installed all drivers from the support site and myasus.

MyAsus cannot update screenpad 2.0 upgrade tool.

Pls Help :(



Intel UHD 620 - 26.20.100.7372

GeForce GTX 1080 - 26.21.14.4145

Comments

  • Hello odernisht,

    Please kindly send your device back to service center to install the factory OS back.

    Thank you.

  • Hello

    Thanks for the answer.

    I downgraded the bios from 313 to 307.

    Now my ScreenPad is working and shown up as ScreenPad but without Touch support.

    I can change ScreenPad Mode with F6.

    I have installed all new touchpad drivers.

    but it doesn't want to work.


This discussion has been closed.