Asus Zenfone 5Z Problems after updating to the latest version/ SIM signal

zaimzydanzaimzydan Level 1
edited August 4 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: Asus Zenfone 5z ZS620KL
  2. Firmware Version: 100.10.107.92_20200715
  3. Rooted or not: Not
  4. Frequency of Occurrence: Multiple times every day
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi, after updating my device to the latest version, i have encountered a new problem which happens quite frequently. My sim card will disconnect and connect multiple times in a short span of time. The wifi will also not work each time it happens. I have tried ejecting and putting the sim card back and the problem still persist. I have also done a factory reset but to no avail. I hope someone can tell me what i need to do to fix this problem as it has never happened before since i first bought it new on February this year.

Thank you.

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