This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Black & White stripes in wide angle camera under fair lighting conditions in 5z

Chintan_Devgani
Rising Star I
Please tell us some basic information before asking for help:
Model Name: Asus 5z
Firmware Version: .92
Rooted or not: Not
Frequency of Occurrence: Everytime in low light
APP Name & APP Version (If your issue relates to the app): Camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Too much Black & white stripes are showing while using the wide angle camera under fair to low light conditions. It's happening since long time. In morning when light is good there's no problem but when you go to low light (even in a room when light is off in the morning) pictures are blurry and showing much noice and stripes all over the picture. I have given 2 picture to differentiate. 1st is normal camera and 2nd is wide angle camera.
p-20200801-192615.jpg
p-20200801-192606.jpg
I did cleared data & cache of the camera app, tried rebooting the device and also tried in Safe mode. Nothing helped. I also recorded the video.

1 REPLY 1

victor010
Zen Master III
Hi, we suggest you to please visit the nearest ASUS service center for better assistance. Locate here : https://www.asus.com/in/support/Service-Center/India