Bluetooth issue

lokesh.k0904lokesh.k0904 Level 2
edited September 2020 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name:asus 6z
  2. Firmware Version:new July update is there
  3. Rooted or not: no
  4. Frequency of Occurrence:from 2 months
  5. APP Name & APP Version (If your issue relates to the app):every media apps

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Whenever I connect the wireless bluetooth earphones while running the media,after connecting to the headphones sound doesn't come if I want the sound back, again I have to turn off bluetooth and I have to play that media and after pausing that media again after reconnecting the headphone then only I get sound and if I am watching any video and if any call come then after hanging call again the media audio become off and again I have to reconnect it that's why it become really unreliable and there is no issue with my headphones I tried it with realme phone and it works perfectly with that . And it's happening after recent 2-3 updates.and it also have to say that you give updates to solve the bugs not to add new bug.we are not beta tester give us the updates only when you have stable update.sorry to say that I haven't experienced this many bugs in any phones which are ranging in 30k price.even midrange phones have better software updates than you.


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