Black screen

ZT-45e562e4ZT-45e562e4 Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: zenfone max m2 pro
  2. Firmware Version: 0.94
  3. Rooted or not: not
  4. Frequency of Occurrence: everytime I restart
  5. APP Name & APP Version (If your issue relates to the app): OS

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Phone screen is totally black after updating to Android 10 beta 2 ... OS is running background and it also vibrates when call comes. But boot menu for hard reset is also not showing . Please suggest some fix .

Motherboard has been crashed ?


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