Bootloader Unlock app not working

jamiecoltartjamiecoltart Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:Asus_X00TDB (ZB602KL)
  2. Firmware Version:OPM1.WW_Phone-15.2016.1808.326-20180828
  3. Rooted or not:No
  4. Frequency of Occurrence:Always
  5. APP Name & APP Version (If your issue relates to the app): Asus official unlock app.

Im trying to unlock my bootloader but everytime i run the offical app I get an error "an unkown error occurs, which may be a network connection issue. Please wait and try again".

I have been trying for the last few hours with the same result both connected to wifi and over 4G. A google search shows others are having this issue. How can it be recified as the only reason i purchased this phone over other was the advertised ease of unlocking the bootloader. Any help would be appreciated.


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