Is anyone else also facing issues with Google Chrome since latest update.

Please tell us some basic information before asking for help:

  1. Model Name: 6Z
  2. Firmware Version:17.1810.2007. 165
  3. Rooted or not:No
  4. Frequency of Occurrence:Frequently
  5. APP Name & APP Version (If your issue relates to the app):Chrome

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Sometimes when Google Chrome is opened, it does not open properly and the swipe gestures to home does not work as well.

I can see the top elements trying to load but not loading properly.

Notification bar is working which allows me to open settings and kill the app and restart again.

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Comments

  • Yeah, it keeps crashing. @Titan_ASUS can you please help us.

  • jimo1921jimo1921 Level 1

    Me too...

    2 smartphones

    On v.165 same trouble.

    Chrome app freezing.

  • Hi, we'd request you follow the below steps:

    1 . Clear cache & storage of App after backing up & disable/re-enable Chrome App

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. We'd suggest you to use another browser, if the issue persists.

    4 . We have made a note of your feedback, and will share it with relevant team.

  • BhaskyBhasky Level 2
    edited July 30

    I don't think it's an issue of OS,

    Because chrome nowadays pushing lot of updates also the system app Webview could be the culprit,

    because even i faced it with Pie, so I unistalled chrome and using Firefox now

  • MonarkMonark Level 3

    Yeah it's not the problem of OS it's all because of that android system webview.

    For me also it happened for 1 week after updating the android system webview but yesterday i received another update in play store for that app which resolved that issue.

    See the app reviews in play store.

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