How to update manually if you are sick of waiting for the update to be pushed to your phone

RoystoysRoystoys Level 4
edited September 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • RoystoysRoystoys Level 4
    edited July 2020

    Go to settings,, apps,,all apps,,show system,, Google framework services,, storage and cache clear cache tap back and tap force stop,back out then go to settings,, update and if there is an update tap it . This method works for all android phones it tricks the server into thinking that you have never updated or at least searched for an update . Handy if your impatient like me and can't wait for the latest updates to be pushed to your phone and is certainly easier than downloading the firmware and updating that way

  • Dear friends

    If you want to update the latest firmware version yet you haven't received the FOTA server notification, kindly visit ASUS official website to perform manual update by download the file on your phone.

    #ZE620KL Firmware Spot:

    #ZS620KL Firmware Spot:

  • doesnt always work. I have tried and after the restart there is no update notification.

  • Hi Roystoys

    Thank you for your reply. Kindly try some stay-at-home troubleshooting tips below if you could not get the notification

    1. Make sure the file is downloaded completely, you can try download from PC and put the file into the root directory, aka the outermost place, of the internal storage via USB cable.

    2. Detach the USB cable after you put the file into the phone

    3. Also, please try "the Factory Reset" 

    Settings>System>Reset options>Erase all data(factory reset)

    Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

  • Thanks for your response I do eventually get the FOTA I am just not a patient person by nature and find it easier to just clear Google cache and force stop method . I don't know why I don't get the update notification when I download the zip file I must be doing something wrong. Anywho I am happy to do it the way I posted but thanks again for your response kindest regards Roy

  • Thank you for sharing your experience on ZenTalk Roy😊 If you have any further queries, please do not hesitate to contact me.

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